Automatic Notifications That Keep Everyone in the Loop
When a case moves forward, ProperFile can notify clients and staff automatically — over email, SMS, the client portal, or IntraFirm Chat.
Four Channels, One Set of Rules
Set up the notification once — ProperFile handles delivery across whichever channel fits.
Email
Send automatic email alerts to clients and staff as case developments happen, without anyone manually drafting an update.
SMS
Reach clients by text for time-sensitive updates that shouldn’t wait for someone to check their inbox.
Client Portal Messages
Post updates directly into the client portal, so clients always have a record of what’s happened on their case.
IntraFirm Chat
Notify staff inside IntraFirm Chat the moment a case moves forward, keeping your whole team in sync in real time.